Velunar is a registered company with its own boutique in Neuenkirchen, Germany. Here you will find all the facts at a glance – so you know who you are shopping with.
Who we are
- Velunar UG (haftungsbeschränkt), Kirchstr. 10, 48485 Neuenkirchen, Germany
- Commercial register HRB 15986, Amtsgericht Steinfurt · VAT ID DE462258923
- Velunar Boutique: Hauptstraße 43, 48485 Neuenkirchen · Mon–Sat 10:00–21:00
- We also sell through TikTok Shop in Germany, the Netherlands and Austria.
- Phone +49 5973 6291679 · WhatsApp +49 178 5648405 · info@velunar.de
- WhatsApp channel with new arrivals and offers: Follow Velunar on WhatsApp
Shipping
- Orders placed by 4 pm (Saturdays by 12 noon) ship the same day, later orders on the next business day.
- Germany: free, 1–2 business days
- EU: €19.99, free from €100 order value, 3–7 business days
- Pickup at the boutique: free
Returns
- 14-day right of withdrawal from receipt of goods
- Free returns – simply register them at account.velunar.de
- Refund to the original payment method
Pay securely
- PayPal with PayPal Buyer Protection
- Klarna – payment options such as instalments depending on Klarna's assessment
- Credit card (Visa, Mastercard, American Express), Apple Pay, Google Pay
- Prepayment by bank transfer
All payments are processed encrypted through the Shopify checkout. We never see your card details.
Genuine reviews
Our reviews come from our online shop, from TikTok Shop (only buyers can leave a review), from our Google Business Profile and from Trustpilot, where every customer can review us independently.
Questions?
Message us on WhatsApp at +49 178 5648405, email info@velunar.de or visit us at the boutique.
Be the first to hear about new arrivals and offers: Velunar WhatsApp channel